SmartBear TestComplete vs HiTest: UI Suite or AI QA?

Comparison4 min readHiTest

TestComplete is a long-running UI automation product; HiTest is a focused AI QA workflow for browser-visible product journeys. Compare them through the application surfaces you actually own and the people who must maintain each check.

TestComplete workflow

SmartBear TestComplete supports automated UI testing across desktop, web, and mobile applications. Its web testing documentation describes recording browser actions, checking page elements, and reusing tests across browsers. SmartBear also positions the product for on-premises and regulated environments. It is relevant when a team needs a test IDE and automation over legacy or packaged applications as well as the web.

HiTest workflow

HiTest helps a team explore a live browser area, review suggested regression cases, and run selected ones with reusable credentials. Run evidence is organized around the failed journey and step, so a product or support teammate can help decide whether the behavior is a release issue.

Key differences to evaluate

  • Application type: TestComplete spans desktop, web, and mobile; HiTest's documented strength is web journeys in a browser.
  • Authoring: TestComplete offers a test IDE and recording. HiTest begins with a product goal and proposes cases for review.
  • Environment: If you require on-premises execution or specific enterprise UI technologies, verify them directly in TestComplete's trial.
  • Collaboration: Ask a non-author to interpret a failing test in both products and identify who can repair it.

TestComplete vs HiTest comparison

Use this table as a trial checklist. Verify plan limits and product behavior against the current offering and your own workflow.

HiTestTestComplete
Primary workflow

Explore a product goal, record a browser journey, or import cases, then review what becomes repeatable coverage.

UI automation for desktop, web, and mobile applications.

Plans and credits

Free includes 150 one-time credits and the Basic AI Model. Starter is $99/month, or $79/month billed annually, with 5,000 monthly credits and the Advanced AI Model.

Compare current licenses, execution environments, and maintenance effort.

From goal to coverage

HiTest explores the live product and shows verified test case drafts as it goes. Your team reviews and selects which cases to create.

Record or build UI tests with an IDE and choose the level of scripting needed.

Live execution

Watch HiTest explore or run the journey in a real browser through Live View; running a case with Live View uses additional credits.

Use the product's interactive runner or debugger and assess remote visibility separately.

Authenticated paths

Reusable project credentials support role-based flows and authenticator-code sign-in without putting secrets in test steps.

Check which environments and people will own creation, repair, and interpretation of the tests.

Failure evidence

Connects failed steps with the run summary, screenshots or recordings when available, and actionable issue history.

Inspect logs, screenshots, and debugging output with a teammate who did not author the test.

Release automation

Run a plan manually, on a schedule, or from a CI or deploy webhook with an optional environment URL override.

Good when a QA team maintains UI automation across several application types.

Best first trial

Ask HiTest to explore one logged-in journey, approve the useful drafts, run them, and review one failure with the team.

Build a signed-in web check, change an element label, and compare repair and handoff effort.

Fair trial

Use a signed-in web workflow with one role restriction and one form error. Build and run it in both products. Then change an element label and compare the effort to update the test without changing its expected business outcome. Add a desktop app to the evaluation only if it is part of your actual release risk.

Which to choose

TestComplete is a fit for teams maintaining broad UI automation across web, desktop, or mobile systems. HiTest is a fit when product teams need a shorter path from browser journey intent to reviewed checks and failure evidence.